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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Michel

April 11, 2025

5  out of  5
rating by Ann Michel
"Wendi and her team are wonderful. She helped me find new insurance for home and car. State Farm offers something I could not find at Amica or others: a Personal Item insurance (claims don't create a black mark in your home insurance!!) with low deductible. AND Wendi and her staff always come volunteer at our Echo Lake Park work parties and are just wonderful people. Thanks Wendi!"
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Dora van der Giessen

April 9, 2025

5  out of  5
rating by Dora van der Giessen
"I got to know Wendi when she was working in someone else's office. I don't think I ever met the other person but Wendi was there handling everything and doing a great job at it. I was disappointed when I heard she had left that office but not at all surprised when I found out she had opened her own office! When the other office closed (retirement?) my account was switched to some other agent I knew nothing about so I put in an agent change request to be switched to Wendi's agency. Insurance is expensive with any company but it's great having an agent who is available, responds, and gives suggestions. Most recently Wendi helped us through an issue where SF said we needed to replace our only 12 year old roof or lose our homeowners coverage. With the help of Wendi and our original roofer ( thanks Addicott Roofing!) we have been able to retain our insurance without having to replace the roof. Thank you!"
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Melinda Frye

April 8, 2025

5  out of  5
rating by Melinda Frye
"So, so appreciative of Wendi (and Brendan)! Honestly, in this day and age, to find people so responsive, informative, professional and kind is a rarity. Wendi is so quick with answers - to a multitude of questions... I couldn't be more grateful."
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Lynne Cap

April 1, 2025

5  out of  5
rating by Lynne Cap
"Very helpful and professional agent. Brendan answered all of our questions as we are moving from out of state. They are making our insurance search very easy and painless. Thank you! Update-- We are happy to have this State Farm office as our insurance representative. We finally got to meet the wonderful people behind the phone calls. They are very kind and compassionate and really take the time to go through the paperwork, explaining and answering questions along the way. We have recently been communicating with Chelsea who is a true professional and goes above and beyond to help. She is a joy to work with. In fact Wendi and all of her crew are just awesome. They are efficient and get the job done. Thank you for always being available and willing to help! Update---2025 We had some questions about our auto insurance and spoke with Zach, who was absolutely great to speak with. He is kind, knowledgeable, listens to concerns, transparent, and gets the job done. Every time we call or visit this office, we are treated like we are the only client. Wendi has a top notch team in her office and Zach is no exception. We are grateful for this agency and totally recommend them to anyone needing insurance for auto, home, Apt., etc."
We responded:
"So great to hear! Thanks so much for the kind words!"
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Scott MacQ

April 1, 2025

5  out of  5
rating by Scott MacQ
"Rest assured. If you insure a vehicle or house with Wendi Valles and the crew at State Farm, you will be well taken care of. I've been with State Farm for 20 plus years. Last year, my brand new vehicle got hit. Never had a single accident in 46 years of driving. Wendi and the top notch team of hers handled things from the time I called until I got my car back from the shop. This was all new to me. Then last week I traded my 2024 for a new 2025. Wendi had temporary insurance cards in my email so fast, it was amazing. Bottom line? I can truly recommend Wendi Valles as my agent and you will agree once you switch insurance to State Farm and make her your agent as well"
We responded:
"Wow! Thank you so much for the amazing review, Scott! We love working with you and being your agent!"
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Shayla Nelson

March 26, 2025

5  out of  5
rating by Shayla Nelson
"Erica Nixon has been the best help with changing policies and answering any questions I may have! Love the quick responses!"
We responded:
"Erica is great at what she does! Thanks for the positive review, Shayla!"
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Brittany Ruberto

February 20, 2025

5  out of  5
rating by Brittany Ruberto
"They did an amazing job helping me get started with State Farm and find the lowest rate for me! And we’re very kind!"
We responded:
"Thanks for the great review, Brittany! We're so happy to be working with you!"
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Val Anker

January 12, 2025

5  out of  5
rating by Val Anker
"Wendi is absolutely wonderful. My family switched to State Farm BECAUSE of Wendi. She is so friendly, warm and helpful. Every time I have a question or concen both she and her team respond quickly and offer support and options. In the past we had insurance through a company that had no personal touch. We would spend hours on hold trying to speak to an agent who was different each time. I am so happy to have Wendi as our agent. I appreciate and value her immensely."
We responded:
"We are so happy to be working with you, Val, and thank you so much for taking the time to leave us such a great review!"
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Kaylynn Kelley

January 9, 2025

5  out of  5
rating by Kaylynn Kelley
"Wendi is an outstanding insurance professional and a trusted partner I’m grateful to work with. Her ability to explain complex insurance concepts in a way that is clear, straightforward, and easy to understand sets her apart. Whether I have questions or need clarification, she is always just a phone call away and provides thoughtful, thorough answers. I happily refer my clients to Wendi, knowing they will be well-educated, cared for, and guided through the process with exceptional expertise. If you’re looking for someone who combines professionalism, knowledge, and approachability, Wendi is simply the best!"
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Jennifer Warhol

December 4, 2024

5  out of  5
rating by Jennifer Warhol
"I’ve been insured with State Farm for over 20 years. When Wendi being as knowledgeable, caring, and detail oriented as she is, there was no question I had following her to her Agency. Her team has been the same. To have people who have your best interest at heart and are always quick and thorough in their response is such a comfort. My husband was insured elsewhere. Aside from State Farm’s rates being far better, knowing your team on a personal level and knowing you’re not just a number to them is a great thing. I’d recommend them to anyone!"
We responded:
"Wow!! Thanks for the great review Jennifer! We love working with you and look forward to many more great years of helping you with all of your insurance needs. ❤"
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ZblazerFan

November 22, 2024

5  out of  5
rating by ZblazerFan
"Wendi is great! She is very helpful and is quick to respond!"
We responded:
"Thank you for the kind words! We look forward to continuing to provide you with great service in the future. Thanks again!"
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Brian Slack

August 17, 2024

5  out of  5
rating by Brian Slack
"Chelsea is so great and knowledgeable! My wife and I really appreciate her."
We responded:
"Thanks so much for the great review, Brian!"
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Preksha Patel

August 16, 2024

5  out of  5
rating by Preksha Patel
"Chelsea helped me out and she was really helpful and got me a really low rate with a great discount!"
We responded:
"So glad we could provide you with competitive rates, and thank you for the great review!"
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Jeffery Richner

July 26, 2024

5  out of  5
rating by Jeffery Richner
"Super helpful! Gave me options and was super quick to give me necessary documentation for insurance to buy my new car. Couldn't ask for more!"
We responded:
"We appreciate the great review and are so happy to be working with you!"
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Daniel Johnson

July 9, 2024

2  out of  5
rating by Daniel Johnson
"Switching to State farm made my transition smooth and easy. Zach was able to assist me and answer all my questions. Im happy to be a part of team 😁 Update after 6+months, insurance cost went up dramatically with no explanation. The introduction was good but after that quick increase I'm looking elsewhere for insurance"
We responded:
"Thanks for the review Daniel! We're so happy to welcome you! Update: I'm sorry you're frustrated with the rate increase, although I'm sure you've no doubt heard that these rate increases are industry-wide, and affecting all policy holders in Washington State. We'd love to chat with you about some ways that we might offset the increase, and will reach out to you to do so. Thanks for your feedback, Daniel. We do appreciate you. "
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Ramona Spoiala

June 29, 2024

5  out of  5
rating by Ramona Spoiala
"Knowledgable, helpful and kind. If you have questions ASK FOR ZACH!"
We responded:
"So glad we were able to help with your insurance, Ramona!"
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Mauro Aceves

June 27, 2024

5  out of  5
rating by Mauro Aceves
"Chelsea was amazing assisting me with my quote, highly recommend her professionalism!"
We responded:
"Thanks for the great review, Mauro, we appreciate your business!"
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Melissa Tihonovich

June 27, 2024

5  out of  5
rating by Melissa Tihonovich
"Chelsea has been amazing to work with, she listened and answered all my questions patiently and thoroughly. I would highly recommend her if you are looking for a great policy through State Farm. Thank you!"
We responded:
"We are so happy to be working with you, Melissa!"
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Laurie Furrer

June 27, 2024

5  out of  5
rating by Laurie Furrer
"Chelsea is awesome, she listens to all your questions and takes the time to answer each one. Highly recommend her!"
We responded:
"Thank you for the review, Laurie!"
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MV Can

June 26, 2024

5  out of  5
rating by MV Can
"Chelsea is the best! She’s a delight to work with and totally helpful!!"
We responded:
"Thanks for the great review! "
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Niko Chanell

June 26, 2024

5  out of  5
rating by Niko Chanell
"Ask for Zach!"
We responded:
"We appreciate the review, Niko!"
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Tommy Ruggles

June 26, 2024

5  out of  5
rating by Tommy Ruggles
"Brendan at State Farm provided amazing service, swiftly addressing all my insurance needs with professionalism and care! His expertise and dedication left me feeling confident and well-supported. Highly recommend working with him!"
We responded:
"Thanks, Tommy! Grateful for your kind words!"
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Dinakar Jay

June 26, 2024

5  out of  5
rating by Dinakar Jay
"Happy customer here. Brendan informed me about exciting offers, answered my questions, and all but held my hand through the onboarding process."
We responded:
"We love exciting offers! Thanks for the great review, Dinakar!"
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Scott Boling

June 26, 2024

5  out of  5
rating by Scott Boling
"Chelsea is fantastic and super helpful!!"
We responded:
"Thanks for taking time to leave us a review, Scott!"
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harry green

June 26, 2024

5  out of  5
rating by harry green
"I have been a customer of Wendi’s for years, her office is the best. I usually work with Zach! He is prompt and makes sure I understand my policies from front to back."
We responded:
"So glad we could help with your insurance, Harry!"